Privacy Policy – Apollo

Privacy Policy

Last updated: 03 March 2025

Climb Commerce Ltd., known as Apollo ("we", "us", or "our"), operates the website https://www.apollosuite.com/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, company name, job title.
  • Cookies and Tracking Technologies: We use cookies, web server logs, pixels, and JavaScript.
  • Amazon Ads API: Users connect to the Amazon Ads API through our app to optimize their ads.
  • Public Information: We obtain publicly available information to identify TikTok Shop creators.
  • Advertising & Marketing Data: User interactions, ad campaign performance, targeting preferences.
  • Billing & Transaction Data: Payment details (processed via third-party providers), invoices.

2. How We Use Your Data

We process collected data for the following purposes:

  • Optimize Amazon Ads: To enhance the effectiveness of your Amazon Ads.
  • Contact TikTok Shop Creators: To identify and reach out to creators on TikTok Shop.
  • Improve Services: To enhance our Website and services based on user feedback.
  • Communication: To respond to inquiries and send updates.
  • Advertising Agency Services: To manage, optimize, and analyze advertising campaigns across platforms such as Amazon Ads, Google Ads, Facebook, and TikTok.
  • Fraud Prevention & Security: To detect, prevent, and mitigate fraudulent activities and security threats.
  • Legal Compliance: To comply with GDPR, CCPA, and other applicable regulations.

3. Advertising Agency Data Use

As part of our advertising agency services, we process data strictly for campaign management and performance optimization.

  • Performance Tracking: Measuring ad campaign effectiveness.
  • Personalization: Optimizing bidding strategies, audience targeting, and messaging.
  • Compliance: Adhering to platform privacy policies.
  • No Data Resale: We do not sell, rent, or share advertising data with unauthorized third parties.

4. Third-Party Sharing

We may share your data with:

  • Service Providers: Hosting, analytics, advertising partners.
  • Advertising Platforms: Amazon Ads, Google Ads, Meta (Facebook & Instagram), TikTok, LinkedIn.
  • Legal Compliance: Government authorities, regulatory requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.
  • Affiliate & Partner Agencies: With explicit user consent.

5. User Rights

Users have the following rights:

  • Access, Correction, Deletion, and Data Portability.
  • Restrict Processing: Under specific legal conditions.
  • Opt-Out: Users can unsubscribe from marketing communications.
  • Withdraw Consent: Stop data processing at any time.

6. Data Retention Policy

We retain data only as long as necessary:

  • Marketing Data: Up to 24 months.
  • Billing & Transaction Data: At least 6 years.
  • Advertising Campaign Data: Until necessary for optimization and reporting.
  • Fraud Prevention Data: Retained indefinitely for security purposes.

7. Data Security

We implement strict security measures:

  • Encryption of sensitive data.
  • Access control for authorized personnel only.
  • Regular security updates.
  • Industry-standard firewall & intrusion detection systems.

8. Compliance with Privacy Laws

We comply with:

  • GDPR (EU)
  • UK Data Protection Act 2018
  • CCPA (California, USA)
  • CAN-SPAM Act (for email marketing compliance).

9. Contact Us

For any privacy-related inquiries:

  • Email: info@apollosuite.com
  • Phone: +(44)7885 372968

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated "Last Updated" date. If we make significant changes, we will notify users via email or a prominent website notice.